Ed and Joan McCue, New Fairfield, CT
I joked when we signed on with you that we'd have a whole new house, and it feels like we do! A new roof turned into a new roof plus windows, doors, siding, shutters and a "face lift" for our front porch. I can't say enough about your responsiveness, professionalism, and quality of work. I would recommend you without hesitation.
You were the first to arrive after my 'my request for roofing estimate' went out to 5 different organizations. It was clear to me then that you knew your business and were very knowledgeable about the products you represent. Even though lower estimates came in, I choose you for your professionalism, honesty, and you made me feel a sense of security. Your crew worked quickly and efficiently. The clean-up was impeccable. I would certainly recommend you and the crew for any roofing job.
Well I can't thank you enough for your generosity.
When Kevin referred me to you he said "you'd take care of me", and you have. Quite frankly I was a basket case when water came in. I thought what next! People like you are hard to come by and I hope some day I can do something to express my thanks. Maybe a referral for windows or siding.
I promise to mention your name if I ever hear of someone planning to renovate or build. Your kindness has lifted my spirits.
Thank you for all your help with our doors, roof and gutters. I have appreciated always your desire to find solutions as assorted problems came up and needed solving. It is a very welcome thing to do business with someone so knowledgeable, capable and of integrity.
Pat & Ed Bossio
You and your crew are great! What a wonderful job all of you have done on the siding of our house and the new windows you installed. Your recommendations on the type of siding and windows along with finishing touches have added so much value to our house.
When the work was completed I wanted to cry because it looked so beautiful. Everything was kept clean, all of the men doing the work were thorough, knowledgeable and very prompt on getting the job done (faster than we thought). We can't say enough about your products and the professionalism of all involved. We would highly recommend Avalon to anyone contemplating a home improvement project.
Now we just sit back and enjoy our "brand new" home. Thanks again for a job well done.
Cille Grabert New Fairfield, CT
We are enjoying our new windows. We appreciate your professional crew who put in our replacement windows. Our friends can't believe that are windows are vinyl because they blend so well with the rest of the wood in our house. Your staff did a nice job keeping everything clean during and after the work. The picture frame around the windows is very pretty. It makes the windows look so finished. The bay window is lovely. The real wooden seat really makes it special. The large bay opens up the room to bring in more light. The vinyl siding around the bay matches well with the existing siding. Thank you for the good customer service that we received.
Constantin Galskoy, Ph.D. New Fairfield, CT
Dear Mr. Kull,
I just wanted to take this opportunity to thank you and your crew for the fantastic job you did installing a slider door, a garden window, and steel backdoor at my residence. It started with the extremely professional and low-keyed approach taken by Erik Kallesten in helping us select the right brand of products for us. His low-key approach, that contrasted so favorably to the hard-sell approach I have so often encountered' was particularly appreciated by me. Invariably friendly and knowledgeable of the pros and cons of the various product lines, he quickly gained our confidence in his role as consultant.
When it came to the installation process itself, once again the professionalism of the installation crew was clean and quick incorporation of the products into our domicile. No corners were being cut in assuring the proper fit, centering, and securing of the different elements. The work was done quickly and efficiently. Attention to details was paramount in the execution.
I can unequivocally say that I will be using the services of Avalon in the future when work on the exterior of the house will be needed. I will also suggest and endorse Avalon enthusiastically to my friends and acquaintances.
Amy & Lawson McWhorter Ridgefield, CT
We just wanted to convey our appreciation for a job well done on our recent siding and window replacement job. Not only does it look great now, but it is nice to know that it will remain maintenance-free for many years to come. We also appreciate the significant amount of time you spent explaining the various options to us, even if we ultimately didn't decide to undertake the additional projects at this time. The oriel windows and corbels that you suggested have undoubtedly added value to our home and bring us pleasure every day. Please pass our regards along to your crew, who through their conscientious efforts, made this possible.
The windows look great! Thanks to you and your crew for doing a wonderful job!
We will be happy to recommend Avalon to our friends and neighbors!
Thank you so much for the job you did for me. I am confident that this will handle the heating issue.
The men you had on the job do you proud. They were prompt, considerate and always left the job site clean at the end of her day.
Bob & Sue Nestel, New Fairfield, CT
A successful contracting job is based on the contractor communicating and working with the customer to accomplish the following things:
* Responsiveness – Responds to a request in a timely manner, via phone or e-mail within a day.
* Clarity – The contractor translates the thoughts of the customer into a concise set of parameters. (more…)